The Hill Surgery – 01424 755355

Repeat prescriptions

Order your repeat prescriptions online via the NHS App or on Patient Access.

Repeat prescriptions can  also be ordered by completing the right-hand section of your previous prescription form and either leaving it at the surgery, sending it to us by post or ask your Pharmacy to order on your behalf.

Electronic prescription service (EPS)

ALL prescriptions are now handled electronically.

Please follow this link for further information


Download the NHS App for free and register for online prescription requests. This method allows you to send your ID directly to NHS England who will verify your identity and set your account up quickly and easily.

Click here to access the NHS App

Click here for further information on the NHS App

Patient Access

Patient Access provides you with access to your repeat prescriptions directly through to the Surgery. You can order your repeat prescriptions and book appointments online.

Click here to register for the service

Click here to login to Patient Access

Prescription requests

Please leave 72 hours before collecting your prescription from the pharmacy and note that prescriptions are not processed over the weekend.

Prescriptions will normally be ready for collection after 14:00, 72 hours after they have been requested, but urgent requests will be dealt with as soon as possible.

Repeat prescriptions will not be accepted by telephone as this can lead to mistakes. If you wish your medicine to be delivered, please ask your pharmacy.


Dispensary Hours   –  Available for our rural patients only.  Please see below for  our  opening times at different sites:
The Dispensary 164 Harold Road 
8.30-11.30 & 1.30-6.00pm Mon-Fri
Fairlight Village Hall – Dispensing patients collection
Mon – 12.00-12.45pm
Wed- 12.00-12.45pm
Fri- 12.00-12.45pm
Pett Village Hall – Dispensing patients collection
Tues- 12.00-12.45pm
Thurs- 12.00-1245pm

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

For the purposes of both clinical safety and monitoring, we will not issue more than 1 month’s supply of drugs on 1 prescription (there are some exceptions, but these are in line with national guidelines).
You will receive a tear-off slip with each prescription which lists all the items you have been prescribed for repeated use. You should return this to the surgery indicating which items you require. You may also ask your pharmacy to request your repeat medication for you on a regular basis. Please ask at your local pharmacy for further information.

Prescriptions charges and exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please click here to go to the NHS website.

Date published: 8th October, 2014
Date last updated: 13th March, 2024