NHS App
You can download the NHS App for free and register for online prescription requests. You send your ID directly to NHS England who will verify and set your account up quickly and easily.
The NHS App will be available to use as a vaccine passport.
A paper version will also be available by calling 119.
You do not need to telephone your GP Practice to ask about the vaccine passport as they are unable to provide vaccine passports and it’s essential we leave phone lines free for people who need medical assistance. The NHS App is separate to the NHS COVID-19 App, which is used for contact tracing.
Click here to access the NHS App
Click here to contact the NHS App team
Click here for further information
Help and support
Please do not contact your GP practice in the first instance for support with the NHS App.
You can find help here, including contact details for NHS App team, how to manage your account, how to nominate a pharmacy and request a repeat prescription, and technical issues with the App.
- Customer services phone number: 0300 303 5678
- Contact form for NHS App queries and problems
- Help Centre home – including how to prove who you are, how to record and upload a video and advice for technical problem
- NHS Digital Support Centre – for support with the NHS App and the COVID-19 vaccination status
AccuRx Total Triage – Currently replacing our previous online platform
https://accurx.nhs.uk/patient-initiated/G81031
We are pleased to announce the final phase of our soft launch for the new AccuRx Total Triage platform, which will go live on Thursday, 16th January.
This user-friendly system allows patients to submit both medical and administrative queries through the app, eliminating the need to call on the day. AccuRx Total Triage is designed to save you valuable time while being quick, easy to use, and convenient.
By using this new platform, you will be able :
- Avoid waiting on the phone.
- Ensure your requests are processed efficiently.
We are confident this new system will improve your experience with the practice. Stay tuned for further updates and guidance on how to make the most of AccuRx Total Triage.
How AccuRx total triage works
Patient Access
Click here to login to Patient Access
We are no longer using Patient Access for new patients – you will need to register for the NHS App. Current users can continue to use Patient Access.