We’re always looking for ways to improve your experience with us. That’s why we’re introducing TANDEM, a new service where a trained Scribe joins your consultation to help your clinician with note-taking and documentation.
This means your clinician can focus more on you – listening, understanding, and providing the best possible care – and less on typing at a computer.
The Scribe works quietly in the background, ensuring your visit is documented accurately and efficiently, while your conversation with your clinician remains the priority.
What this Means for You
More time with your doctor – less time spent
typing
More accurate and complete clinical notes
Your Privacy is Protected
Audio of your consultation is never stored
All notes are securely encrypted
No personal details (like your name, NHS
number, or date of birth) are saved
Your Clinician is in Full Control
AI scribe only assists with note-taking – your
doctor reviews and approves everything
If you’d prefer your doctor not to use TANDEM
scribe during your consultation, just let them
know.
